1. Introduction & Acceptance of Terms

1.1 These Terms & Conditions (“Terms”) govern your access to and use of the website operated by Ray Rekruiters and any related platforms, tools, and services made available by Ray Rekruiters (together, the “Website”) and all recruitment, placement and associated services provided by Ray Rekruiters (the “Services”).

1.2 By accessing, browsing or using the Website, submitting your details to Ray Rekruiters, or engaging Ray Rekruiters to provide Services, you acknowledge that you have read, understood and agree to be bound by these Terms, as amended from time to time.

1.3 If you do not agree to these Terms, you must not use the Website or the Services.

1.4 These Terms apply in addition to any specific written agreement you may enter into with Ray Rekruiters (for example, a recruitment services agreement with an Employer). In the event of any inconsistency, the specific written agreement will prevail to the extent of the inconsistency.

1.5 Nothing in these Terms constitutes legal, migration, tax, financial or medical advice. You should obtain your own independent professional advice where required. 

2. Definitions & Interpretation

In these Terms, unless the context requires otherwise:

  • “Company”, “we”, “us”, “our” means Ray Rekruiters, an Australian medical recruitment and hiring firm, and its officers, employees, contractors and agents.
  • “Candidate” means any individual healthcare professional (including Medical Specialists, MBBS Doctors, Nurses, Allied Healthcare Professionals, Locum Doctors and other medical staff) who uses the Website or Services, submits a curriculum vitae (CV) or profile, or otherwise seeks job opportunities through the Company.
  • “Employer” means any organisation, practice, healthcare provider, hospital (public or private), clinic or other entity that engages the Company to source, introduce, or place Candidates or that uses the Website or Services to advertise or fill roles.
  • “Services” means the recruitment, search, introduction, screening, placement, locum placement, advisory and related services provided by the Company to Candidates and/or Employers, whether via the Website, email, telephone, or other means.
  • “User”, “you”, “your” means any person or entity who accesses or uses the Website or Services, including Candidates and Employers.
  • “Website” means any website or online platform owned or operated by the Company, including all content, functionality and services offered on or through it.

Headings are for convenience only and do not affect interpretation. References to “including” or “includes” are not limiting.

3. Scope of Services

3.1 The Company specialises in the recruitment and placement of healthcare professionals across public and private healthcare institutions Australia‑wide. Our Services may include:

  • Sourcing and screening Candidates;
  • Introducing Candidates to Employers;
  • Advertising and promoting job opportunities;
  • Providing general information on market conditions and career opportunities;
  • Coordinating interviews and communications between Candidates and Employers; and
  • Assisting with non-binding advice on recruitment and workforce planning.

3.2 The Company is not a party to any employment, contractor, locum, or service agreement entered into between a Candidate and an Employer. Any such relationship is exclusively between the Candidate and the Employer.

3.3 The Company does not guarantee:

  • That a Candidate will be offered or will secure any role;
  • That an Employer will fill any vacancy; or
  • The duration, conditions, performance, or outcome of any employment or engagement.

3.4 The Company does not provide migration, legal, industrial relations, taxation, financial, medical or clinical advice. You are solely responsible for obtaining your own professional advice regarding your particular circumstances.

4. Eligibility & User Responsibilities

4.1 To use the Website or Services, you must:

  • Be at least 18 years of age; and
  • Have the legal capacity to enter into binding agreements; and
  • In the case of Candidates, be legally entitled to work (or be seeking the right to work) in Australia; or
  • In the case of Employers, be duly constituted and authorised to recruit and employ or engage staff in Australia.

4.2 You agree that all information you provide to the Company (whether via the Website, email, phone or otherwise) will be accurate, truthful, current and complete, and you will promptly update such information if it changes.

4.3 You are responsible for maintaining the confidentiality and security of any login details or account identifiers associated with the Website and for all activities conducted under your account.

4.4 You acknowledge that you are solely responsible for ensuring that you have, and maintain, all necessary professional qualifications, registrations, licences, visas and work rights required for any role you seek, accept, or fill.

5. Candidate Obligations

5.1 By submitting your CV, profile, or other personal information to the Company, you:

  • Warrant that the information provided (including qualifications, employment history, registrations and references) is accurate, complete and not misleading or deceptive;
  • Authorise the Company to collect, store, use and disclose your information in accordance with our Privacy Policy and these Terms; and
  • Consent to the Company contacting you via email, phone, SMS, or other means regarding job opportunities and related Services.

5.2 You expressly consent to the Company, where relevant and permitted by law:

  • Verifying your credentials, qualifications and professional registrations (including AHPRA or other relevant regulatory bodies);
  • Conducting reference checks with your nominated referees;
  • Undertaking background checks (such as criminal history checks or working with children checks) through authorised third parties, where appropriate and with any further consents required.

5.3 AHPRA and Professional Registration For roles requiring registration (e.g. with the Australian Health Practitioner Regulation Agency (AHPRA) or other applicable bodies), it is your sole responsibility to:

  • Obtain and maintain the required registration, endorsements and insurances;
  • Comply with all conditions, undertakings and obligations attached to such registration; and
  • Immediately inform the Company and any Employer of any suspension, restriction, condition, investigation or change affecting your registration or right to practise.

5.4 You must not:

  • Misrepresent your identity, qualifications, experience or right to work;
  • Apply for roles for which you are not reasonably qualified or legally eligible; or
  • Disclose confidential information obtained in the recruitment process, except as required by law.

6. Employer Obligations

6.1 Employers using the Services warrant that:

  • All information provided about their organisation, vacancies, remuneration, conditions, and role requirements is accurate, lawful, up‑to‑date and not misleading or deceptive;
  • They have all necessary approvals and internal authorisations to recruit and engage Candidates; and
  • They will notify the Company promptly of any changes to vacancies or offers made to Candidates introduced by the Company.

6.2 Employers are solely responsible for:

  • Complying with all applicable Australian laws, regulations and industrial instruments, including but not limited to the Fair Work Act 2009 (Cth), work health and safety laws, anti-discrimination and equal opportunity laws, and privacy laws;
  • Conducting their own due diligence on Candidates, including verifying qualifications, registrations, work rights, references and background checks, and assessing suitability; and
  • The terms of any employment, contractor or locum agreement, including remuneration, conditions, rosters, professional support and termination.

6.3 Employers must not circumvent the Company’s fees by engaging or continuing to engage a Candidate introduced by the Company without complying with the applicable fee and placement terms agreed with the Company.

7. Fees & Payments

7.1 Employer Fees Unless otherwise agreed in writing, recruitment and placement fees are payable by Employers in accordance with the fee schedule and commercial terms agreed between the Employer and the Company (for example, in a recruitment services agreement or proposal).

7.2 Payment terms, including due dates, late payment charges and applicable taxes (including GST), will be specified in the relevant agreement or invoice. Employers agree to pay all valid invoices by the due date.

7.3 Any “replacement guarantee” or refund policy will only apply if expressly set out in the written agreement between the Employer and the Company and is subject to strict compliance with the conditions stated in that agreement.

7.4 Candidate Fees The Company does not ordinarily charge fees to Candidates for standard recruitment and placement services. However, the Company reserves the right to charge fees for specific optional services (for example, premium career coaching or resume services), which will only be charged where:

  • The nature and amount of the fee have been clearly disclosed in advance; and
  • The Candidate has expressly agreed in writing to the fee. 

8. Confidentiality & Data Protection

8.1 The Company recognises that it handles personal, sensitive and, in some cases, health-related information. The Company will manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, as well as its own Privacy Policy.

8.2 By using the Website or Services, you consent to the collection, use, storage and disclosure of your personal information (including sensitive information) for the purposes of:

  • Providing recruitment and placement Services;
  • Assessing your suitability (as a Candidate) for roles;
  • Assessing your requirements (as an Employer); and
  • Meeting legal, regulatory or insurance requirements.

8.3 The Company may disclose your personal information to:

  • Prospective Employers (for Candidates);
  • Prospective Candidates (to the extent reasonably necessary for role information);
  • Third-party service providers (for example, IT, payroll, background checking providers) who assist us in delivering the Services; and
  • Government, regulatory or law enforcement agencies where required or authorised by law.

8.4 While the Company takes reasonable steps to protect information, you acknowledge that no method of electronic transmission or storage is completely secure. The Company is not responsible for unauthorised access to information that is beyond its reasonable control.

9. Intellectual Property Rights

9.1 All content on the Website, including text, graphics, logos, icons, images, software, design, layout and compilation, is owned by or licensed to the Company and is protected by Australian and international intellectual property laws.

9.2 You are granted a limited, non-exclusive, revocable licence to access and use the Website for your personal or internal business purposes related to recruitment or job seeking. You must not:

 

  • Reproduce, distribute, modify, adapt, translate, publish, or create derivative works from any part of the Website without prior written consent;
  • Use any trademarks, trade names or logos of the Company without prior written consent.

9.3 By providing content or materials to the Company (such as a CV, role description or other documents), you grant the Company a non-exclusive, royalty-free licence to use, reproduce, adapt and disclose such materials for the purpose of providing the Services. You warrant that you have all necessary rights to grant this licence.

10. Prohibited Activities

You agree that you will not, and will not attempt to:

  • Use the Website or Services for any unlawful, fraudulent, misleading or harmful purpose;
  • Impersonate any person or entity, or misrepresent your affiliation with a person or entity;
  • Submit false, incomplete or misleading information or applications;
  • Upload or transmit any viruses, malware, or harmful code;
  • Use any automated means (including robots, crawlers or scrapers) to access or collect data from the Website without our written consent;
  • Interfere with or disrupt the operation or security of the Website;
  • Post, transmit or otherwise make available any content that is defamatory, obscene, discriminatory, harassing or otherwise objectionable;
  • Infringe the intellectual property or privacy rights of the Company or any third party.

The Company reserves the right to investigate suspected breaches and to report any unlawful activity to the appropriate authorities.

11. Limitation of Liability

11.1 To the maximum extent permitted by law, the Company excludes all warranties, guarantees, conditions and representations (whether express or implied) relating to the Website and Services, except those that cannot be lawfully excluded (including certain rights under the Australian Consumer Law).

11.2 Without limiting clause 11.1, the Company does not warrant or guarantee that:

  • Any Candidate is suitable, qualified, of good character or will perform to any specific standard;
  • Any Employer is reputable, solvent or will offer or continue any role;
  • Any role will be suitable for a Candidate;
  • Any visa, registration, credentialing, insurance or other approval will be granted, maintained or renewed; or
  • The Website will be uninterrupted, error-free or secure.

11.3 To the maximum extent permitted by law, the Company is not liable for any:

  • Loss of profits, revenue or anticipated savings;
  • Loss of opportunity or business;
  • Loss of reputation or goodwill; or
  • Indirect, consequential, incidental, special, exemplary or punitive damages, arising out of or in connection with the Website, Services, or any employment or engagement arrangement between a Candidate and an Employer, whether in contract, tort (including negligence), equity, statute or otherwise.

11.4 The Company is not responsible for any act or omission of any Candidate or Employer, including any conduct in the workplace, clinical practice, or decision to hire, not hire, terminate or vary engagement.

11.5 Where liability under any non-excludable law (including the Australian Consumer Law) cannot be excluded but can be limited, the Company’s liability is limited, at its option, to:

  • In the case of Services: supplying the Services again, or paying the cost of having them supplied again.

12. Indemnification

12.1 You agree to indemnify, defend and hold harmless the Company and its officers, employees, contractors and agents from and against all claims, demands, actions, proceedings, damages, losses, costs and expenses (including reasonable legal costs) arising out of or in connection with:

  • Your use or misuse of the Website or Services;
  • Any breach of these Terms by you;
  • Any false, inaccurate, incomplete or misleading information you provide;
  • Any infringement of intellectual property, privacy or other rights of a third party caused by you; or
  • Any employment, contractor, locum or other engagement arrangement between you (as Candidate or Employer) and any third party.

12.2 This indemnity survives the termination or expiry of these Terms and your use of the Website or Services.

13. Third-Party Links & Services

13.1 The Website may contain links to third-party websites, platforms or services, including those of Employers and service providers. These links are provided for convenience only and do not constitute endorsement, approval or recommendation by the Company.

13.2 The Company has no control over, and is not responsible for, the content, privacy practices, terms or activities of any third-party websites or services. You access and use third-party sites at your own risk.

13.3 Any arrangements, dealings or disputes between you and any third party (including Employers, Candidates and service providers) are solely between you and that third party.

14. Termination of Services

14.1 The Company may, at its sole discretion and without prior notice, suspend or terminate:

  • Your access to the Website;
  • Your ability to use some or all of the Services; and/or
  • Any account associated with you, if it reasonably believes you have breached these Terms, engaged in unlawful or inappropriate conduct, or if required by law or regulatory authorities.

14.2 You may cease using the Website or Services at any time. However, any obligations accrued prior to termination (including payment obligations of Employers and the indemnities and limitations of liability in these Terms) will survive termination.

15. Governing Law & Jurisdiction

15.1 These Terms are governed by the laws of the Commonwealth of Australia and the laws of the State or Territory in which the Company’s principal place of business is located, without regard to conflict of laws principles.

15.2 You submit to the exclusive jurisdiction of the courts of that State or Territory and the Federal Courts of Australia in respect of any dispute arising out of or in connection with these Terms, the Website or the Services.

16. Changes to Terms & Conditions

16.1 The Company may amend or update these Terms from time to time at its discretion. Any changes will take effect when the revised Terms are posted on the Website with an updated “Last updated” date.

16.2 Your continued use of the Website or Services after any changes are made constitutes your acceptance of the revised Terms. You should review these Terms periodically.

17. Contact Information

If you have any questions, concerns, or legal queries regarding these Terms or the Services, please contact:

Ray Rekruiters, Wollongong, NSW, Australia

Email: hello@rayrekruiters.com.au

By using the Ray Rekruiters Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.